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Distribute Phase
Bringing the conversational digital agent to life, enhance your brand value by engaging with your customers effectively and in real-time on any digital channel. It’s time to train, test, deploy, and maintain your conversational agents. Considering “Change is only Constant,” the conversational agents will always be in tweak-train-test-track mode.
Training the conversational digital agent to be intelligent
The digital agents are trained with our expertise in ontology, collaboratively with your domain experts.
Internal testing of the Whole system
The conversational digital agent is tested in stand-alone mode and as a whole by our team to identify the edge cases and enhance the experience.
You Test, We train
The conversational digital agent is shared with your team to test the digital agent and make the best even better.
Optimizing the bot with frequent train-test-track cycles
Post-deployment, our experts test, train, and track the digital agent outputs for any enhancements.
Design
With all the preliminary legwork done, our world-class design team takes off with some insights into crafting a Conversational AI experience that’s a pleasure to engage with. Extraordinary design in digital ingenuity is crucial and will ultimately help you to exceed your customer expectations.
Develop
Transforming your design into reality. From a simple informational chatbot or voiceBot to a more advanced bot requiring ‘Natural Language Processing’ and complex integrations, we develop the CDA's which are both simple to use and nimble in nature no matter how complex or custom the requirements are.
Discover
For Conversational AI enablement to be successful, it should be a factor in enterprise readiness and follow a rigorous discovery process that validates business logic. We identify and prioritize integration opportunities to match the ability and willingness to transition to an AI-powered enterprise driving engaging customer conversations.