The digital agents are trained with our expertise in ontology, collaboratively with your domain experts.
The conversational digital agent is tested in stand-alone mode and as a whole by our team to identify the edge cases and enhance the experience.
The conversational digital agent is shared with your team to test the digital agent and make the best even better.
Post-deployment, our experts test, train, and track the digital agent outputs for any enhancements.
With all the preliminary legwork done, our world-class design team takes off with some insights into crafting a Conversational AI experience that’s a pleasure to engage with. Extraordinary design in digital ingenuity is crucial and will ultimately help you to exceed your customer expectations.
Transforming your design into reality. From a simple informational chatbot or voiceBot to a more advanced bot requiring ‘Natural Language Processing’ and complex integrations, we develop the CDA's which are both simple to use and nimble in nature no matter how complex or custom the requirements are.
For Conversational AI enablement to be successful, it should be a factor in enterprise readiness and follow a rigorous discovery process that validates business logic. We identify and prioritize integration opportunities to match the ability and willingness to transition to an AI-powered enterprise driving engaging customer conversations.