Home > Use cases > Retail and Ecommerce
Retail and Ecommerce
Retail and Ecommerce companies can use conversational selling to increase wallet share and customer satisfaction. Intelligent voice and chat assistants delivering personalized shopping experiences and 24/7 support can drive digital sales for e-tailers.
Hyper personalization
Cross-sell and Up-sell
Customer Engagement
Personalised Experience
Product Feedback Management
Product Comparisons
Order Tracking
Store locator
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Media and Entertainment
AI powered digital agents are gaining widespread adoption in the media and entertainment industry. AI assistants help brands reach a larger audience and engage better by being able to deliver personalized content to targeted audiences at a very little cost which is a high RoI driven case for the industry.
Education
Conversational AI is quickly changing education and eLearning by bringing constructive change to the learning process and make it more efficient. AI assistants help students and parents be more organized by improving communications with the educational institutions and help newcomers with onboarding and being campus guides while extending 24X7 support to staff and students alike.
Real Estate
Real estate industry is making headway into using Conversational AI and transforming customer support and experience segments. AI assistants and chat agents can engage, nurture, and convert buyers and sellers into clients. Sales and Marketing teams are seemingly successful as qualified lead volumes increase and spam hassle goes down.